Having trouble downloading the freebie?

Here are some tips:

The document is a .pdf file stored in a Google Drive.

When you click on the link, you should see a download icon in the top right-hand corner of your browser window like this:

download icon

If you’re clicking that button and nothing’s happening, here are a few things to try:

  1. Check your downloads folder. Your browser may have sent it there.
  2. Old browser versions can cause things to stop working. Update your browser if it’s out of date.
  3. Some browser extensions can interfere with downloading files. Open the link in an incognito or private window.
  4. Try the link in a different browser. Right-click on the button in the email to copy the link and paste it into a new browser window.

If you still can’t download it, hit reply to the email, and I’ll get you squared away!

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