Having trouble downloading the freebie?
Here are some tips:
The document is a .pdf file stored in a Google Drive.
When you click on the link, you should see a download icon in the top right-hand corner of your browser window like this:
If you’re clicking that button and nothing’s happening, here are a few things to try:
- Check your downloads folder. Your browser may have sent it there.
- Old browser versions can cause things to stop working. Update your browser if it’s out of date.
- Some browser extensions can interfere with downloading files. Open the link in an incognito or private window.
- Try the link in a different browser. Right-click on the button in the email to copy the link and paste it into a new browser window.
If you still can’t download it, hit reply to the email, and I’ll get you squared away!