Refund Policy
Your happiness is my highest priority
All services and products for sale on my site were exclusively designed by me, Cheryl Spencer.
This includes all of my:
- instant downloads and printables
- workshops and courses
- memberships and mentoring services
As a product creator, my goal is to provide you with something that genuinely makes a difference in your life.
I stand by my creations 100 percent because I’ve poured my passion, expertise, and care into each one.
And your satisfaction is important to me.
My Love it or Leave it Guarantee
I stand behind my products 100 percent because I believe in the quality and value of what I offer.
But I also know that not every product, course, or service is right for everyone.
Not happy with your purchase? I want to make it right! Find out how to get a refund below.
How to request a refund
Instant downloads and printables
Try any digital product risk-free for 14 days. If it’s not a perfect fit, simply reach out to me here or send an email to help@simplysmartgardening.com, and I’ll refund your purchase hassle-free. No questions asked.
Online workshops and courses
If you aren’t completely satisfied within the first 30 days of enrolling in an online course or workshop, contact me here or send an email to help@simplysmartgardening.com to let me know why it wasn’t a good fit for you. I’ll refund your purchase, no questions asked.
Memberships
As much as I hate to see you go, I hate it even more when you no longer need something and can’t find a way to cancel. All you have to do is follow the three steps below to cancel.
BEFORE YOU CANCEL: Please note that the platform I use (ThriveCart Learn) doesn’t allow you to cancel now and remain in the membership for the rest of the month. When you cancel your membership, you’ll be removed immediately. I know this is a hassle, but I have no control over it.
How to cancel your membership in three easy steps:
- Access your customer hub.
- Enter your email address, and ThriveCart will email you a link to view your purchases.
- Once logged in, choose “subscriptions” and find your membership. Click cancel.
Mentoring services
I want to ensure that you feel confident and comfortable in your decision to work with me. You can request a refund if:
- You haven’t started your mentoring sessions and wish to cancel.
- You’ve already started your sessions and are dissatisfied after the first session. You may request a refund within seven days from the date of your first session.
Contact me here or send an email to help@simplysmartgardening.com to let me know why you want to cancel. I’ll refund your purchase, no questions asked.